Personal data processing policy

1. SC FIESTA IW SRL

Having the capacity of administrator, owner and author of the website www.eScaun.ro , undertakes to respect the safety of the use of personal data of the users of the website in question and to respect the privacy of this data.

According to the provisions of EU Regulation 679/2016 on the protection of personal data, which repeals/cancels Law no. 677/2001 regarding the protection of individuals with regard to the processing of their personal data and their free movement, SC FIESTA IW SRL undertakes to use in safe conditions and only for the purposes specified below, the personal data provided by the users of the specified website.

SC FIESTA IW SRL guarantees that the personal data provided through our website will remain confidential, according to the provisions of EU Regulation 679/2016 regarding the protection of personal data. By reading this document, you will be able to know what your rights are according to the laws in force. These rights, in accordance with the provisions of EU Regulation 679/2016 for registered persons, to which we refer, are:

• The right of opposition
• The right to go to court
• The right to information
• The right of access to personal data
• The right to intervene on personal data
• The right not to be subject to an individual decision

You can make use of these rights through our company's email address: contact@escaun.ro

By your provision of any personal information, we will implicitly assume that you consent to us being able to use that information in accordance with the purposes set out below.

If you want to change the data provided or to remove it from our databases or to receive additional information about the confidentiality of this data, you can do it through the contact data available on our website. To avoid your data being collected, then we invite you not to provide it.

 

2. Possible purposes of data collection

The main purpose is to inform our customers about the status of the created account, for invoicing and delivery of ordered products and solving any problems related to returns or guarantees.

Informing clients via email marketing, of offers or announcements, regarding the news and announcements that appear, via email or text messages on the phone – Sms.

Market research, such as monitoring user behavior to provide a better browsing experience and tracking sales. When registering on the site, the user is asked to fill out an Account and order form, thus accepting that his personal data will be included in a database carefully supervised by Escaun.ro

• providing the services you request
• the sale of services, which involves: processes of realization, development and administration of these sales
• carrying out research or market studies
• making statistics, using: name, surname, domicile/residence address, CNP, email address, date and place of birth, delivery address.
• providing additional information regarding the order placed with the help of our site or to be able to confirm the order placed
• sending advertising and marketing messages and offers.
• the purpose of manifesting your candidacy for a position within our company, the data being managed in this sense by the Human Resources department.
• for the following marketing purposes: creating advertisements and promoting services, creating and running promotional campaigns, sending newsletters (informative bulletins), tracking sales processes (name, surname, date and place of birth, email, phone, home address) and buyer behavior (preferences, habits, behavior)
• evidentiary purpose regarding the aforementioned activities
• for archival purposes: to keep track of business results
• with the purpose of using this data in possible legal proceedings
• data archiving in accordance with legal provisions Special data such as the CNP or the series and number of the identity document are subject to restrictive processing and collection conditions, in accordance with the relevant legal provisions.

By providing your information, you allow us to carry out the above activities, which leads to the provision of competent and advantageous services by SC FIESTA IW SRL

If you do not provide us with this personal information, there is a possibility that we will not be able to help you with what you request.

 

3. To whom your personal data may be disclosed

If we need to carry out one or more of the activities mentioned above, SC FIESTA IW SRL may disclose your personal data to the following categories of recipients:

– contractual partners of SC FIESTA IW SRL (further respecting the same legal provisions provided for in EU Regulation 679/2016)

– service providers of type o- marketing o- payments / banking

– authorized entities, insurers

- public authorities o- Prosecutor's Office, o- Police, o- Courts, o other competent state bodies

– including you

 

4. Security of collected and processed data:

SC FIESTA IW SRL uses advanced security technologies and methods, and is committed to complying with strict policies applied to employees and work procedures, including periodic audits in order to protect personal data that are collected and processed according to the laws in force.

The server on which the website is hosted, through which we collect personal data, has security, both physical and remote (computerized), being in a data center and being periodically subject to security audits.

 

5. Duration of data processing

The duration of personal data processing may end as soon as you have exercised your right to object, a fact reinforced by the legal provisions of EU Regulation 679/2016. Usually, the duration of data processing in the call-center regime is 5 years, but this duration is also subject to the same right of opposition and thus, data processing may cease when the right of opposition is expressed.

A special situation is when SC FIESTA IW SRL can refuse to exercise the consumer's right of opposition, being supported by evidentiary reasons.

Storage can be carried out for a long period of time on the basis of:

- archiving

- making statistics

– improvement of services

- administration of customer accounts

– research / market studies

 

6. Other information

Please read this Personal Data Processing Policy each time you access our website, to always be aware of the regulations in force. SC FIESTA IW SRL assumes no responsibility for the erroneous registration of personal data due to the data indexing software.

 

7. Definitions

Personal data: any information about a person that can more or less contribute to their identification. This information can be physical, physiological, psychological, economic, cultural or social characteristics, but also information that can precisely identify the person, such as the person's CNP.

Personal data processing: represents any type of operation or set of operations that is performed automatically or non-automatically on personal data. The possible operations can be: collection, organization, registration, storage, extraction, adaptation / modification, consultation, joining / combining, use, erasure, blocking, destruction, etc.

Storage: keeping personal data on any kind of support.

Operator: natural or legal persons of a private or public nature, including even public authorities, institutions and territorial structures of institutions, which can determine the purpose and manner of processing personal data.