Delivery and payment

SHIPPING INFORMATION

IMPORTANT!

Due to the fact that each product is manufactured to the customer's requirement, it cannot be guaranteed that the products on the website will always be in stock, and there is a possibility that there may be delays in deliveries or that a certain order cannot be delivered. In these special cases, eScaun.ro has the right to notify the customer about these delays.

Shipping is FREE on all orders.

CAREFUL! Some products come UNASSEMBLED, so the customer has to assemble the products after delivery. These products include: tables and certain chairs .

The paper with the customer's data and the ordered product is pasted on each box, and the invoice and warranty certificate will be sent by e-mail.

Free transport is not granted in isolated land areas (Sulina, Sf Gheorghe, etc.).

In case you will not be found by the deadline set for delivery, the courier will keep the ordered goods for another 1-3 days while trying to contact you to complete the delivery. If you will not be found and the product returns to us, the amount of the order will NOT be returned, but you have the possibility of resending the order against cost.

SC FIESTA IW SRL is not responsible for any damage to products that are improperly transported by couriers.

The products must reach their destination

  • Between 4-10 weeks from the order placed on our website eScaun.ro

Please contact us by phone if your package is delayed beyond these deadlines!